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Our Veterinary Services
Royer Veterinary Services FAQs
If you are checking in more than one pet, each pet will need to be signed in individually.
We try to take patients in the order they are checked in but they are also triaged by a three tier system, with priority 1 patients always seen first. Once you check your pet in we will triage them based on the symptoms provided and contact you with an estimated wait time. If you believe your pet is experiencing a life threatening situation, please call us immediately.
Priority 1: May survive if life-saving measures are applied. Examples: poisoning, collapse, bloat (GDV), actively seizures, allergic reactions, traffic accident, difficulty breathing, urinary tract blockage, and heat stroke.
Priority 2: Likely to survive if care is given within hours. Examples: closed fractures, diarrhea, actively vomiting, bowel obstruction, and urinary tract infections.
Priority 3: Non-life-threatening conditions. Examples: skin conditions, lameness, abscess, minor wounds, sore eyes/ears, and chronic diseases.
We understand it can be confusing when your pet is sick if they need to be rushed into the hospital or not, so we always encourage you to call us at the hospital and we are always happy to answer your questions.
Reply 9 to cancel your check in spot or call the hospital and let us know so we can remove your pet from our waiting queue.
A staff member will call you to communicate instead of sending text messages.
No, we are a walk-in only veterinary clinic; no appointments are necessary. Please use the online Check In link to reserve your place in line.